Policing with an Outward Mindset


In this workshop, participants discern key differences between inward and outward mindset approaches to public safety. They learn how to turn their mindsets and behaviors outward by applying the following tool sets:

Glasses Self-awareness tools—Four tools to overcome a self-focused inward mindset and more consistently operate with an others-inclusive, impact-focused outward mindset.
Arrow Mindset change tools—Two tools to implement and sustain an outward mindset to achieve breakthrough results in law enforcement applications with coworkers and the public.
Pencil Accountability tools—Three accountability tools to help public safety professionals clarify their roles and hold themselves accountable for their impact on others.
Cycle Collaboration tools—Eight collaboration tools to help individuals, teams, and agencies plan, work, and resolve differences more collaboratively and effectively both internally and with the communities they serve.

Results and Outcomes

Agencies that develop an outward mindset achieve unprecedented levels of transparency and accountability, create a foundation of community trust, and develop an environment of continuous learning and improvement as a natural outcome.

Specific outcomes include::

  • Enhanced situational awareness and officer safety
  • Increased trust and collaboration within agencies and with the communities they serve
  • Leaders who develop deep personal responsibility in themselves and others

What to Expect at an Arbinger Training

Who Should Attend

This course is appropriate for individuals who want to:

  • Deepen their understanding of Arbinger’s principles and apply outward mindset tools in their own lives and work
  • Gain insight into the practical implications of Arbinger’s work within a policing agency
  • Begin introducing outward mindset approaches into their agency or team to initiate a larger transformative process
  • Prepare to attend train-the-trainer courses to become an Arbinger facilitator within their employing agency


  • Policing with an Outward Mindset workbook
  • Eight-part implementation video series
  • Implementation video series guidebook
  • Downloadable accountability and collaboration tool templates
  • Arbinger’s bestselling books, Leadership and Self-Deception and The Outward Mindset
Policing with an Outward Mindset workbook


This is an interactive, two-day course that allows participants to thoroughly explore and internalize key concepts around individual and organizational mindset and behavior change. It is punctuated by videos, individual and group exercises, and application of implementation tools to participants’ on-the-job situations. We tailor delivery to meet your needs and focus on your agency’s goals and challenges.

This program can be split into two separate one-day sessions. The first day is devoted to learning self-awareness and mindset-change tools. The second day focuses on learning accountability and collaboration tools.


Please contact us for pricing on this program.