Process for Leaders

Leaders who wish to increase collaboration and accountability in their teams can complete the individual-track training with their team members and then participate in Arbinger’s Outward Mindset Skills for Leaders program. This program equips leaders to guide and support their team members using structured performance conversations and application videos that continue to build collaboration and accountability within their teams.

Leader Process Stages

Step 1: Assess
After completing the individual assessment and training, take the Arbinger Leadership Assessment.

Step 2: Train
Participate in the Outward Mindset Skills for Leaders training by attending a public workshop or a workshop delivered in your company.

Step 3: Implement
Use outward mindset leadership and management tools to manage the work of your teams and help your team members grow in their abilities and responsibilities. Lead the eight-week digitized (video) sustainment program in team meetings over a two-month period.

Step 4: Re-Assess
Re-take the Arbinger Leadership Assessment.

Step 5: Sustain
Engage in regular executive coaching to enhance and sustain your leadership skills.

Tools and Outcomes for Leader Track


Selection & Onboarding Tools

Tools to assess the capabilities and mindset of potential hires, set performance expectations, and ensure successful onboarding.


Performance Management Tools

Tools that equip managers to help employees prioritize responsibilities and hold themselves accountable through structured performance conversations.


Correction & Discipline Tools

Conversation templates to provide helpful correction, resolve conflicts, and terminate employment if necessary.